Smith Transport Case Study

Background
Smith Transport manages a large fleet of trailers, where maintenance and roof repairs are critical to keeping operations running smoothly. After encountering compliance issues with OSHA, the company needed a fast, effective solution to protect its technicians while restoring compliance.

The Challenge

• Immediate OSHA compliance concerns threatening operations

• Urgent need for a fall protection solution during roof repairs

• Ensuring technician safety without slowing down repair schedules

The Eaglehook Solution
When Smith Transport reached out, Eaglehook acted immediately.

• Rapid Response – Within 72 hours, Eaglehook analyzed the situation and shipped the equipment needed.

• Seamless Integration – Eaglehook’s system fit directly into existing repair operations without complex setup.

• Reliable Protection – A clear, enforceable policy was created: no roof repair is conducted by a Smith Transport technician without an Eaglehook.

A Smith Transport representative shared:

“No roof repair is conducted by a Smith Transport technician without one. All the Smith Transport team is thankful to Eaglehook for making trailer roof repair much safer.”

The Impact

• OSHA compliance restored quickly with a practical, approved solution

• Safety guaranteed across all technicians, building confidence and consistency

• Faster operations with no downtime lost to compliance violations

• A safer culture embraced by the entire Smith Transport team

Key Takeaway
For Smith Transport, Eaglehook wasn’t just a product—it was a lifeline. By stepping in quickly, Eaglehook turned a potential OSHA setback into a renewed culture of safety, ensuring every technician could work with confidence and every trailer roof could be repaired without risk.